We will work with you to assist you with your request.

Returns of Personalized Items:
  • Understandably, personalized items are Not Returnable or Refundable, except when the item was printed incorrectly
  • If the personalization error was made by the customer, the item cannot be returned
  • We trust you understand that any items that have been washed, dried or otherwise handled are also treated as not returnable
  • Personalized items produced at the specific request of customers are not returnable or refundable
  • Please check over the information and spelling of the personalization before submitting it. 
  • We do our very best to assure that our customers' orders are correct. 
  • If we suspect a spelling error or find that something else is questionable, we will contact you before we begin the personalization process (This may delay your order slightly)
  • We are not responsible for correcting any errors made by the customer when completing the order form. 
  • Please review the order carefully before completing your purchase
  • We will only accept a returned item if the return is a result of our error


  • Ask us for your exchanges options